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1. How long will it take to get the shoes?
It will take approximately 5 to 8 weeks to be delivered. (If you change shoe strap, you may be charged more time.)
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2. How many kinds of fabrics are there?
31 types are available at this time.
Some color fabric swatches may be seasonal and not available at the time you place your order.
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3. Why do you recommend up to two kinds of fabric selection?
From manufacturers, we recommend to use up to 2 types of fabrics to accurately make ordered shoes at the factory.
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4. Can I change the color,fabric or change to another product after ordering?
We can not accept it on the structure of the system.
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5. Can I change the shipping address?
Yes. Changes in the address, name, etc. of the delivery destination will be performed by us so please contact us via the inquiry form.
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6. Can I cancel the purchase after purchase?
Order will be confirmed immediately after ordering. Cancellation after that will not be accepted.
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7. What is the shipping method?
It will be shipped by USPS.
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8. What happens when I select "No change" option?
It will be default design.
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9. Can I make a Vegan shoes?
Yes. There are two types of sole for vegan shoes: PU sole (suitable for outdoor use) & faux leather sole (imitation cowhide suede made with nanofiber material).
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